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Remote Desktop Connection Error: Please run remote desktop client with elevated privieges Article not rated yet
When you receive the error message below when attempting to Remote Desktop Connect to Centricity the fix is to do the following:
Think Twice: When it Comes to Your Credentials Article not rated yet
Although OIT makes every attempt to prevent Phishing emails from reaching your Inbox, it is nearly impossible to prevent all Phishing emails from getting through.  Keeping your credentials secure...
ICA Direct Account Password Reset Article not rated yet
If you need to reset your ICA Direct Messaging password, you will need to either email client.support@icainformatics.com or call their Toll-Free Support Line at 1(877)442-2247.
Request Form to Deactivate EHR/RDC Account Article not rated yet
If you need to submit a request to disable an EHR user account and Remote Desktop Access, please complete the attached form and submit it to Janice Jones at jonesjl01@etsu.edu. 
Centricity New User Account Request Form Article not rated yet
If you need to submit a request a New Centricity User account and Remote Desktop Access, please complete the attached form and submit it to Janice Jones at jonesjl01@etsu.edu.
Centricity New Student User Account Request Form Article not rated yet
If you need to submit a request to a New Centricity Student user account and Remote Desktop Access, please complete the attached form and submit it to Janice Jones at jonesjl01@etsu.edu.
Insurance Request Form Article not rated yet
If you need to submit a request to Add, Update, or Deactivate an Insurance Provider, please complete the attached form, provide a copy of the insurace card front and back, complete proof of eligibilit...
 

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